Fill in your business details
Your receptionist answers from what's saved under Your business. The more it knows, the fewer calls end in "I'll take a message." There are three ways to fill it in, and they all save to the same place.
Type it in
- Sign in and open the Your business tab.
- Type into any field. A field that's too long shows how far over it is.
- Press Save details. To throw your edits away instead, press Undo changes.
Talk to your setup helper
- On the Your business tab, press Talk as the boss.
- Answer its questions out loud or by typing. It asks about the blanks, most useful first, and checks before each next one.
- Say "that's enough" to stop. Everything you answered is already saved.
You can also tell it a change at any time: "Change my hours to 7 to 5, Monday through Friday."
Tell it from your phone
Call your Maggie number from your own phone. When something's blank, Maggie offers to go over it with you. See Call your own line.
Good to know
- Common questions add up. Each one you tell the helper is added to the list. Every other field is replaced by the new answer.
- Your own instructions stay yours. If you've rewritten your receptionist's instructions, saving details updates what it knows but leaves your wording alone.
- Your business details lists each field and how long it can be.
Didn't find it? See all the help pages, or email hello@xstep.ai.