Plans and limits

What each plan gets you, and the limits on what you can do in an hour or on a call.

Plans

Plan	Your line
Free month	Answers for 30 days or 300 minutes of calls, whichever comes first. No card needed.
Subscribed	Always answers. On one of the plans below, from $5 a month.
Paused	Picks up only to say it isn't taking calls, then hangs up.

We email you a week before the free month ends, and again the day before.
Subscribe during the free month and billing starts the day it ends.
When a free month ends without a subscription, or a subscription ends, the number goes back to the phone company soon after. We email you to turn off forwarding.

Plan	Price	Minutes included each month	Each minute past that
Pay as you go	$5 a month	None	$0.50
Starter	$99 a month	300	$0.40
Business	$249 a month	No meter	Nothing

Minutes count from the first day of each billing month. Each call rounds up to the next whole minute, so a 2 minute 10 second call is 3 minutes.
Your line keeps answering after the included minutes run out. The minutes past them show up on your next bill at your plan's rate.
We email you when you've used 80% of your minutes, and again at 100%.
Business has no meter: every call is answered and nothing is charged by the minute. It's for your own business's calls. If a line takes far more calls than a business like yours gets, we'll get in touch about a plan that fits.
Home shows the minutes you've used this month. You pick a plan when you subscribe, and you can switch plans on Home any time. A switch takes effect right away, and Stripe adjusts your bill for the rest of the month.

What	Limit
Refresh from website	10 an hour
Paste a list into your directory	30 an hour
Texts Maggie sends to your own phone	10 an hour
PIN tries	3 a call, and 10 an hour across all calls
Owner PIN	4 to 6 digits
A transfer rings for	About 20 seconds
Longest call	Set on the Receptionist tab, under Limits, up to 30 minutes
The link we text you	Works once, for 14 days